TOPIC 3.Social security institutions



Social security institutions
Tanzania, like many other countries in the developing world, has strong informal social security and formal social security systems. Informal social security systems are such as Village Community Banks (VICOBA) UPATU, UMASIDA and VIBINDO. These are locally formed by people in their areas or community for the aim of helping each other in socio-economic issues.
The formal social security systems found in Tanzania are the National Social Security Fund (NSSF), Parastatal Pension Fund (PPF), National Health Insurance Fund (NHIF), Local Authorities Provident Fund (LAPF) and Public Service Pension Fund (PSPF).
NSSF offers social security coverage to employees of the private sector and non-pensionable parastatal and government employees. PSPF provides social security protection to employees of the central government under pensionable terms, while PPFoffers social security coverage to employees of both private and parastatal organizations. LAPF offers social security coverage to employees of local government and the NHIF offers health insurance coverage to pensionable employees of the central government.
The Social Security Regulatory Authority (SSRA)
Social Security Regulatory Authority (SSRA) is a regulatory and supervising body of the functions of all social security schemes in the country. It wascreated under the Social Security Regulatory Authority Act, 2008, which President Jakaya Mrisho Kikwete assented to in June 2010 and which became operational in September 2011. The authority has the role of ensuring the funds are sustainable, project interests, increase coverage and reduce the burden to the government.
Functions of Social Security Regulatory Authority (SSRA)
The following are some of the functions of Social Security regulatory Authority in economic development:
·         Register all managers, custodians and social security schemes.
·         Regulate and supervise the performance of all mangers, custodians and social security schemes.
·         Issue guidelines for the efficient and effective operations of the social security sector.
·         Protect and safeguard the interests of members.
·         Create a good environment for the promotion and development of the social security sector.
·         Advice the minister concerned on all policy and operational matters relating to the social security sector.
·         Adopt the conventional broad guidelines applicable to all managers, custodians and social security schemes.
·         Monitor and review regularly the performance of the social security sector.
·         Initiate studies, recommend, coordinate and implement reforms in the social security sector.
·         Appoint an interim administrator of schemes, where necessary.
Strengths of social security institutions
Social security institutions have the following strengths in their contributions over the economic development of the country.
·         Provide security to their member’s contributions.
·         Doing business by giving loans to firms, associations, and individuals with interest.
·         Invest in the construction of houses for accommodations in town and sell some of them to individuals.
·         They give benefits to the members when they retire.
·         Assist members when in trouble such as sickness or treatment to expectant mothers.
·         Refund expenses incurred during the funeral of their member to the family concerned.
Weaknesses of social security institutions
Apart from those mentioned strengths of social security institutions, there are some weaknesses too, including:
·         Poor record-keeping as some members sometimes complain that their contributions are not shown on the respective records.
·         Delays when giving services to the members. It takes about six months to get benefits when a member retires.
·         Education to the members is inadequate because most of them are now well informed about their rights and contributions.
·         Some employers do not provide the correct contributions to the concerned social security scheme.
·         Some social security institutions are not giving loans to the members especially when a child wants to go to school and other development activities.
·         Money value always fluctuates which causes a negative impact to members since it affects their purchasing power.
Loan –giving institutions
There are several financial institutions like banks, finance companies and private money lenders, which provide loans to people. The loan taken will depend on the purpose for which it is to be taken. There are various types of loans which are available like commercial lending, house-building loans, home financing and mortgage financing.
The financial resources of a person help him or her to ascertain whether it is a rational decision to take a loan. The loan should be taken at reasonable interest rates. The person needs to compare the interest rates from multiple lenders. The repayment of loans is dependent on the prevalent interest rates of the market.
The time of the actual repayment of the principal amount should be decided in advance. A favourable adjustable rate protects a person from being in trouble in future. Any lending agency will be interested to know your creditability, if you will be able to pay monthly installments or not.
Strengths of loan institutions.
Loan-giving institutions have the following strengths in their contributions to the economic development of the country.
·         People who take loans from these institutions establish petty businesses which raise income to their families.
·         Education provided is free of charge to all members. They are trained on how to invest and spend money wisely.
·         When members sit together and train, they form unity among themselves. They sit in groups of five, six, seven or ten.
Weaknesses of loan-giving institutions
·         Apart from those mentioned strengths of loan-giving institutions, they loans and put their guarantors in trouble.
·         The interest imposed on the loan is very high.
·         The loans given are small in quantity and cannot finance a large investment.
Activity 5
Debate topic: “Loan-giving institutions are a burden rather than a help to the people.”
The role of Government in Economic Development
The government formulates policies which aim at attaining economic development. The government creates good conditions for all sectors of the economy. For instance, in agriculture, the government provides storage facilities for crops produced in rural areas.
The Role of Government in Economic Development
Explain the role of government in economic development
the farmers on modern methods of production and how to look after their harvests. It also provides subsidized pesticides, fertilizers and equipment such as sprayers, hoes and power tillers in rural areas. The government encourages farmers to join cooperative societies and gives them loans.
The government encourages society to have a culture of saving and investing. The culture and habit of saving and investing generates wealth for individuals, households, communities and the nation, in the same vein, a culture of wealth creation and accumulation for development must also be reinforced by a culture of maintenance to prevent unnecessary loss of capital stock.
The government promotes a broad human development strategy; it encourages the society to upgrade itself and improve its productivity. The government creates an incentive system that encourages and rewards individuals, groups, and firms to embrace initiative, creativity, innovation and excellence. This transformation is reflected in the education system, training institutions, and recruitment and promotion process.
The government provides a good environment for actors to effectively harness domestic resources in order to attain competitiveness in their diverse economic activities. Competence and competitiveness, as driving forces, are realized through sound macroeconomic policies, adequate and reliable infrastructural development, quality education, effective utilization of domestic resources, higher productivity and strengthening of the capacity to effectively anticipate and respond to external changes. The government also has a duty of providing security and favourable environment for investors in the country.
Effectiveness of the Government in Economic Development
Assess the effectiveness of the government in economic development
The government plays an important role in economic development. For instance in the 1980s the government adopted the policy of trade liberalization, which led to the mushrooming of commercial activities in Tanzania. Many local and foreign investors started investing in this sector. Since then, the commercial sector has been expanding tremendously.
Areas where the government has been ineffective in economic development
Apart from the mentioned effectiveness of the government in economic development, there is some ineffectiveness too. Some of this ineffectiveness is:
1.       Signing weak contracts with investors which do not consider the national interests, for instance mining contracts and privatization of Tanzania railway Cooperation (TRC) to Tanzania Railway Limited (TRL).
2.       Poor tax collection where the government loses a lot of money due to unnecessary tax exemptions and tax avoidance.
3.       Failure to control inflation. The increase in inflation is attributed to a combination of exogenous shocks. Some of the exogenous shocks include the hike in global oil and flood prices, the decrease in demand and price of primary exports in the world market. Other shocks include extreme weather conditions, which adversely affect agricultural produce and power supply, and consequently inhibit the growth of other sectors of the economy.
4.       The poor transport system affects the economic development of Tanzania. For instance, traffic jams in cities is due to poor infrastructure and city planning.
5.       Inefficiency of power supply. The government has failed to make proper use of the available waterfalls, natural gas, coal and uranium to solve the power problems in the country hence affecting economic production in various sectors like industries.
6.       Lack of good governance and accountability shows the inefficiency of the government in spearheading economic development. There has been rampant corruption in Africa which hinders economic development.
7.       Dependence on foreign aid to finance the budget of the nation affects the economic development of the country especially where the aid is not given on time. For instance, the government prefers the General Budget Support (GBS) as one of the sources of external financing modalities. The GBS contributed Tshs.4 billion in 2008/2009 budget.
The Role of the Private Sector in Economic Development
The private sector in an economy is formulated under government policies but owned individual or privately. Although the private sector provides services to the public, it aims at maximizing profits. In a private sector there are two components, namely the formal and the informal sectors.
Components of the Private Sector and Importance of the Formal Sector in Economic Development
Identify components of the private sector
The private sector in an economy is formulated under government policies but owned individual or privately. Although the private sector provides services to the public, it aims at maximizing profits. In a private sector there are two components, namely the formal and the informal sectors.
The formal sector
The formal sector encompasses all jobs with normal hours and regular wages, and is recognized as income sources on which income taxes must be paid. This sector is composed of all those private firms established legally by the registrar of companies. Their businesses are legally performed, opened at an area known publicly. They pay tax and other duties to the government. Examples of businesses undertaken in the formal sector are industries, agriculture, commerce and trade, transport and communication. The owners of these sectors of the economy follow rules and communication. The owners of these sectors of the economy follow rules and regulations established by the government.
Importance of the formal sector in economic development
The formal sector plays a significant role in economic development.
·         Provides employment opportunities to skilled, semi-skilled and unskilled labour. People are employed according to their skills in a particular job. Thus, their living standard increases.
·         Helps to mobilize aid from foreign countries and international organizations like the International Monetary Fund (IMF) and the World Bank.
·         Increases income to the country as owners of the firms pay tax to the government. The tax is utilized by the government in various development projects in the country.
·         Brings in foreign exchange, skilled power and capital.
·         Encourages competitions because of the existence of the formal sector.
·         Creates availability of goods and services which are of good quality due to competition.
·         Provides support to the people who have been affected by disasters.
The informal sector
The formal sector has many names; some of them are invisible sector, non-planned activities and unstructured sector. Others are informal economy, people’s economy, one-person enterprise and urban subsistence sector.
The informal sector or economy as defined by governments, scholars or bank is the part of an economy that is not taxed, monitored by any form of government, or included in any Gross National Product (GNP). Examples of people who engage in the informal sector are water sellers, street vendors, buckers and shoe shiners.
In developing countries, around 70% of the potential working population earns its living through the informal sector. They define the sector as that type of sector where people earn a living self-employment and they are not on anyone’s payroll. Most of them live and work in this sector not because it is their wish or choice but because they have no chance of being hired by an employer from the formal sector.
In describing this sector, one should bear in mind that the formal economy is not a deviation of the formal economy. The sector shows the initiative of people who have failed to get formal employment engaging in various economic activities to earn a living.
Characteristics of the informal sector
The formal sector involves economic activities that are not regulated by labour or taxation laws or monitored for inclusion in the Gross Domestic Product (GDP) estimates.
There are two types of the informal sector activities, namely coping strategies (survival activities) and unofficial earning strategies (illegality in business). Coping strategies include causal jobs, temporary jobs, unpaid jobs, and subsistence agriculture.
Importance of the Informal Sector in Economic Development
Illustrate the importance of the informal sector in economic development
Though most of the activities in this sector are performed illegally, they contribute to the economic development of our country. The following is the importance of the informal sector in economic development:
1.       Provides jobs which reduce the unemployment problem
2.       Generates income for individuals linked to these activities.
3.       Helps to alleviate poverty.
4.       Bolsters entrepreneurial activity.
5.       Helps to bring commodities to the customer‟s doors. This helps those customers who stay away from the city center.
6.       Make easier the supply of goods and services since the exchange takes place on the same day.
7.       Contributes income to the local government.
Problems Facing the Informal Sector
Analyse the problems facing the informal sector
Apart from the mentioned importance of the informal sector in economic development, there are some problems too. Some of those problems are:
1.       Many jobs are low-paid and the job security is poor.
2.       There are no proper places set for them to conduct their businesses.
3.       Lack of transportation means. For instance, “Machinga” guys walk long distances to sell their goods.
4.       Some of the businesses do not address the issue of hygiene.
5.       Lack of enough capital which limits the expansion of the businesses.
6.       Lack of warehouse for traders to keep their stock or commodities.
7.       Lack of creativity among the members due to low levels of education.
8.       They are not recognized by the authorities and therefore there is no freedom in doing their businesses.
9.       No fringe benefits from institutional sources because the activities are not recognized.
10.    Absence of trade union organization.
Ways of Improving the Informal Sector
Propose ways of improving the informal sector
The informal sector may be improved in several ways. Some of these include the following:-
1.       The government should recognize the sectors by registering all the owners of these businesses.
2.       Proper places should be located where people can operate their activities comfortably
3.       People should be educated on how to conduct their activities properly and the importance of cooperation and unity. If they are united it will be easier for them to get loans from financial institutions.
4.       Health officers must visit these areas to inspect and educate people on all issues relating to health.

Social Development and Social Services
Social development is the improvement of the welfare of the people in the community. It deals with the development in social, cultural and political aspects of the society. Social development is the process of improving people’s living standards, reducing poverty and unemployment, enabling people to invest in profitable ventures, widening trading opportunities and reducing inequalities among the people.
Meaning of Social Development and Social Services
Explain the meaning of social development and social services
Social development is a long-term process. There are a number of factors that must be considered to achieve social development. People should get a balanced diet, good shelter and health care. The government also has to provide important services which will facilitate them in production. Such services are banking, insurance, loan facilities and social security protection. These will support production of goods and services which will stimulate high levels of living, high income, more employment opportunities and better education.
Social services are those services which are in a form of consumption. They include education, housing, insurance, health, pension schemes, and cultural affairs. Sports, games and entertainment. From these services, people get satisfaction. These services are provided by the government through its agencies and the private sectors as well.
It is very difficult to draw a line between social development and social services because they are closely relate. The third President of the United Republic of Tanzania, Mr. Benjamin William Mkapa, named them as social hardware infrastructure and software infrastructure. He meant that social hardware infrastructure are those services which help directly to improve production in the country and are usually in a form of investment. These include transportation and communication, and water supplies for agricultural purposes. The social-software infrastructures are those services which provide aids to the services. These include banking and others.
Different Social Services Provided in Tanzania
Analyse the different social services provided in Tanzania
Education sector
The United Republic of Tanzania realizes that equality education is the pillar of national development, for it is through education that the nation obtains skilled manpower to serve in various sectors of the national economy. It is through quality education that Tanzania will be able to create a strong and competitive economy which can be effectively cope with the challenges of development and which can also easily and confidently adapt to the changing market and technological conditions in the region and the global economy.
As at 2011, the structure of the formal education and training system in Tanzania constituted 2 years of pre-primary education, 7 years of primary education, 4 years of junior Secondary (ordinary level), 2 years of Senior Secondary (advanced level) and up to 3 or more years of Tertiary Education. Specifically, the education system has three levels, namely basic, secondary and tertiary levels. Basic level includes pre-primary, primary and non-formal adult education. Secondary level includes ordinary and advanced education, while tertiary level includes programs and courses offered by non-higher and higher education institutions.
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The current education system
The overriding goal of the United Republic of Tanzania is that of eradicating poverty under the framework of Tanzania Development Vision 2025 and the Poverty Reduction Strategy 2015. Both of these identify education as a priority. The Ministry of Education and Vocational Training (MoEVT) therefore recognized the need to develop the Primary Education Development Plan (PEDP), 2002 -2006, and Adult and Non-formal Education Strategy and implementation Plan (ANEIP), 2003/04 – 2007/08.
Both the PEDP and ANEIP have been developed within the context of the Education and Training Policy (1995) and the Education Sector Development Programme (ESDP 2000). PEDP aimed at providing Universal Primary Education (UPE). It was expected that all school-age children (7 to 13 years old) would be enrolled in primary schools by the year 2006. This translates into a total of 6.5 million children. The key components of PEDP are:
·         Enrollment expansion
·         Quality improvement
·         Capacity building
·         Institutional arrangements
·         Finance and resource allocation.
Those who missed basic education for various reasons are being absorbed into non-formal education centres under the approved Adult Education/Non Formal Education (AE/NFE) strategy and plan, developed after five years of experience in piloting the Complementary Basic Education in Tanzania (COBET) and the Integrated Community Based Adult Education (ICBAE).
The ANEIP is expected to contribute to the creation of lifelong learning mechanisms, to improve people’s livelihood and to be used for the creation of awareness of prevention of HIV and AIDS. ANEIP will also contribute to the creation of a conducive environment to address gender issues, sustained socio-economic development, good governance and poverty reduction. The plan targets to enroll 3.5 million adults and almost a million out out-of school children and youth.
Secondary education does not currently absorb all primary school-leavers. In 2002 a total of 497 688 pupils completed Standard VII. Out of 497 688 pupils only 107 282, which is about 21.7%, were admitted to secondary education in both public and private schools. The age range in ordinary level secondary schools is 14 to 17 years and in advanced level it is 18 to 19. In the real situation, however, there is a wide range of age groups in both ordinary and advanced levels depending on age at first enrollment in primary schools and other factors.
Although initial enrollment in primary education is almost equal between girls and boys, fewer girls than boys complete primary and secondary levels or attain higher-level education. There are a number of reasons for this disparity: gender relations, pregnancy at young age, and parental preference for boys to continue with education.
The accessibility, quality, efficiency and distribution of education services in Tanzania.
The Education and Training Policy adopted in a policy for the education sector reform. The importance of education for Tanzania’s development is also echoed in the National Strategy for Growth and Reduction of Poverty (NSGRP) which builds on three pillars: growth and reduction of income poverty , improvement of quality of life and social well-being, and governance accountability.
The main role of the Ministry of Education and Vocational Training (MoEVT) is so set policies based on accessibility, equality, distribution efficiency. In addition, the ministry is responsible for improving the education standards in the country, to systematize school; syllabi and oversee the implementation, to arrange the format of examinations for primary and secondary schools and distribution of school necessities and to promote national culture.
In the implementation of the education policy in Tanzania, the government through the Ministry of Education and Vocational Training (MoEVT) introduced various programs. Some of those programs are the Primary Education Development Program (PEDP) and the Secondary Education Development Program (SEDP). The aim is to improve the education system in the country and increase the enrollment ratio in schools.
From 1995, communities have played a big role in the establishment of primary and secondary schools. The community builds schools and the central government supports it in many ways such as providing teaching materials, books and teachers. Today about 90% of the schools are community-owned schools.
Achievement of the government in the provision of education.
Following the education sector reforms established by the Tanzanian government, the following achievements have been observed:
·         Increased gross and net enrollment of boys and girls, including children with disabilities, in primary schools from 90.5% in 2004 to 99% in 2010.
·         Increased enrollment of orphans and other disadvantaged children in attending and completing, primary education from 2% in 2000 to 30% in 2010.
·         At least 50% of boys and girls aged 14 to 17 years had been enrolled in ordinary level secondary schools by 2010.
·         At least 25% of boys and girls were enrolled in advanced level secondary schools by 2010.
·         Pupils who have passed primary education are given access to secondary education.
·         The introduction of Information and Communication Technology studies (ICT) in primary and secondary schools gives students skill to fit in the modern society.
Problems facing the government in the provision of education services.
Despite the achievements registered by the government in the education sector, the sector is still facing numerous problems, including:
·         Poor resource allocation to the sector. The education sector has inadequate laboratories, libraries and their equipment, textbooks and reference books for students and teachers.
·         Lack of qualified teachers.
·         The number of teachers is less compared to the number of students enrolled into Tanzanian schools.
·         Low salaries to the teaching profession which forces many people to leave the profession.
·         Unavailability of electricity in remote areas which discourages teachers to go to the villages once employed. As a result, they decide to find employment in private schools.
·         Lack of important school infrastructures like classes, desks, offices, toilets and teacher’s houses.
·         Transport problems for both students and teachers from their homes to schools, making them waste a lot of valuable time while on transit.
·         Lack of in-service training for the teachers.
Activity 7
Suggest some possible measures or solutions in the challenges facing the education sector in Tanzania.
Health Sector
For a period of almost fifty years, health services delivery has been largely done by the government, with a limited number of private health institutions especially in large towns or cities of the country. After independence, health care facilities were redirected towards rural areas and free medical health services were introduced except for Grades I and II. In 1977, private health services for profit were banned under the Private Hospitals Regulation Act, 1977. This act had negative implications on health services in the country. However, after a series of major economic and social changes, the government adopted a different approach to the role of the private sector.
New were developed that favoured the private sector. The importance of the private sector in health care delivery was further recognized with an amendment to the Private Hospitals Regulation Act, 1977 which resulted into the establishment of the Private Hospitals Regulation (Amendment) Act, 1991. Following this act, individual qualified medical practitioners and dentists could now manage private hospitals, with the approval of the Ministry of Health.
The National Health Policy
The National Health Policy was introduced in the early 1970s in the wake of the Arusha Declaration 1967. The broad objective of the National Health Policy was to provide comprehensive basic health services equitably to the whole population. Strong emphasis was put on promotion of health and prevention of diseases rather than curative services. It also called for a shift from building large hospitals to smaller to smaller health centres throughout the country. In addition, emphasis was given to training mid-level health workers to manage these health units.
The government of Tanzania has clear polices on the implementation of health services to its people. These policies, currently the citizens are required to share the costs of the services provided in those hospitals.
The specific objectives of the health services in Tanzania are:
·         To reduce diseases and death so as to raise the life expectancy of Tanzanians. The government gives more attention to special groups like children under five years, cold people.
·         To make sure that primary health care services are available and are offered efficiently to the people.
·         To prevent and control communicable and non-communicable diseases such as HIV and AIDS, malaria, tuberculosis, diseases caused by malnutrition, environmental health, and working places as well as chemical control.
·         To enlighten the citizens about the preventable diseases in order to know them and find techniques of controlling them.
·         To create cooperation among the public sector, the private sector, religious organizations and non-governmental organizations that provide health services.
·         To provide education and increase the number of professional health workers.
·         To identify, rehabilitate the infrastructure according to the needs of the disabled, and lay down rehabilitation systems.
·         To evaluate health policies, laws and standards of giving health services.
Primary Health Care (PHC) Approach
Following the Alma Ata Declaration of 1978, the government adopted the PHC approach as a means of achieving “Health for all by the year 2000”. The Alma Ata Declaration defined Primary Health Care as the essential health care based on practical, scientifically sound and socially acceptable methods and technology. Under PHC, health services are made universally accessible to individuals and families, through their full participation and at an affordable cost.
·         Provision of essential health care in all villages through village workers.
·         PHC committees at each level to promote community involvement and intersect oral collaboration.
·         Strengthening health services especially at district level.
The purpose of primary health is to strengthen the health of the citizens from the family to national level by involving the citizens themselves. This includes education, prevention and treatment.
Public health education
Public health is mainly concerned with identifying prevailing health problems and disseminating information about the public methods of preventing and controlling them. This is an integral part of community involvement in Primary Health Care (PHC). It is assumed that the health of an individual, the family and the community at large is dependent upon factors such as environment, socio-cultural traditions and lifestyles.
Hence, public health education focuses on strengthening and addressing g issues related to agricultural development, child upbringing, environmental sanitation and development in general. For instance, school children are a special target group for health education through the school health program. Public health education is provided by a variety of methods including mass media, dissemination of health education materials and through dialogue with communities.
Public health education is a very important method in offering health services. It involves communication technology and sends messages to the individuals, families, and the society in order to reduce diseases in the society. The government uses a variety of technologies like the media, signboards, fliers, journals, books and websites.
Environmental health and hygiene
Our health depends very much on how our environment is properly maintained. Our land, plants, air, water bodies, buildings and sewage must be well taken care of. The diseases which attack people are mostly caused by an unhygienic environment. Our environment may be degraded by many economic activities, such as the smoke produced form the industries which contaminates the air and destroys the ozone layer. Waste water from industries which contains chemicals is thrown into the rivers. Human beings are also affected by water pollution as they use this water for different purposes.
The accessibility, quality, efficiency and distribution of health services in Tanzania
The distribution of health facilities has a heavy rural emphasis because more than 70% of the population lives in rural areas. Plans for the establishment of health facilities have in the past taken into consideration the population ratio. However with time this has in some areas been seriously overtaken by the high population growth rate. The health system and specially the government’s referral system assume a pyramidal patter of a referral system recommended by health planners, which is from dispensary to consultant hospital.
The structure of health services at various levels in the country starts with the village health service. This is the lowest level of health care delivery in the country.
They essentially provide preventive services which can be offered in homes. Usually each village health post has two village health workers chosen by the village government amongst the villagers and given a short training before they start providing services.
Dispensary is the second stage of health services. The dispensary caters for 6000 up to 10,000 people and supervises all the village health posts in a particular ward. Health centres come after dispensaries. Health centres are expected to cater for 50,000 people which is the approximate population of one administrative division.
District hospitals are another important level in the provision of health services in the country. Each district is supposed to have a district hospital. District hospitals provide services to an average of 250 000 people. In Tanzania, almost all districts have districts hospitals. In those few districts without district hospitals, Faith Based Organization (FBO) hospitals are designated as district hospitals.
Referral hospitals are the highest level of hospital services in the country. currently there are four referral hospitals, namely Muhimbili National Hospital (MNH) which caters for the eastern zone; Kilimanjaro Christian Medical Centre (KCMC) which caters for the northern zone; Bugando Hospital which caters for the western zone; and Mbeya Hospital which serves the southern highlands.
However, there are some diseases and cases that require special treatment whose facilities and equipment are not available in the country. Depending on the resources available, some patients have to be sent abroad for treatment.
The Role of Government in the Provision of Social Services
It is the duty of the government to promote the welfare of its people. In Tanzania particularly, the government is trying its level best to improve the provision of social services. There are a number of economic and social sector reforms and policies which the government has implemented. These are like Primary Health Service Development Plan. The plan intends to minimize the problem of human resource shortage through advocacy for increased funding and reallocation of staff for optimum utilization.
Meaning of Social Development and Social Services
Explain the meaning of social development and social services
The National Healthy Policy of 2007. The healthy policy vision is to have a healthy community, which will contribute effectively to individual development and the country as a whole. The mission is to facilitate provision of basic health services, which are proportional, equitable, of high quality, affordable, sustainable and gender sensitive.Government provision of health, education and water services has consistently been rated as the key public priority. The government plays a vital role in the provision of social services. The following are the roles:
The Role of the Government in the Provision of Social Services
Appraise the role of the government in the provision of social services
Government provision of health, education and water services has consistently been rated as the key public priority. The government plays a vital role in the provision of social services. The following are the roles:
To make policies which support private and non-governmental institutions in the provision of social services2. To construct and maintain the transportation system.3. To distribute teaching and learning materials to schools.4. To distribute important facilities to hospitals and other areas where health services are provided.5. To educate Tanzanians on environmental preservation so that water sources are not polluted.6. To train the required personnel who will assist in the provision of social services. Examples of such personnel are teachers; water experts; railways; road and electrical engineers; doctors and nurses.7. To train citizens on the best use of those social services and be responsible. The citizens must realize that social services are for their own use hence they should protect them
Appraising the role of the government in the provision of social services in Tanzania.
The government plays a vital role in ensuring that social services provided to the citizens. Effective access to functioning and well equipped social services is a prerequisite ofimproving the quality of life and for promoting the well-being of all Tanzanians. The following are some of the evidences on the role of our government in the provision off social services to its people:The government has extended the provision of water in many places in rural and urban areas. For instance, Kahama, Shinyanga Water Supply Project from Lake Victoria and the Chalinze Water Supply Project which was implemented in the year 2001, targeted at supplying water to 105 000 people for the 18 villages by the year 2015.
The Tanzanian government has continued to focus on education provision since independence. The aim is to address the shortage of skilled national manpower. In the mid-1970s, a decision was made by the government to introduce Universal Primary Education (UPE) by 1984. Funding was concentrated on primary education and secondary school enrolment. The statics for primary enrolment and adult literacy in the early 1980s were impressive. For instance, the Gross Enrolment Ratio (GER) in 1980 was 98%.
In the 1980s the government allowed private and voluntary sectors to run non-governmental schools. The education sector expanded rapidly. Higher education in Tanzania during the late 19th century was predominantly provided by the University Of Dares Salaam (UDSM).
The University of Dares Salaam was first established in 1961 as a College of the University of London. In 1963 it became a Constituent College of the University of East Africa. In August 1970, it became a national University.
In 1965, Sokoine University of Agriculture (SUA) was established as the second university in the country. It started as an Agricultural college offering Diploma training in the discipline of agriculture. The establishment of this university showed the importance of agriculture in the country. With the dissolution of the University of East Africa and the consequent establishment of the University of Dares Salaam (UDSM) in 1970, the College was transformed into a Faculty of Agriculture of UDSM and thereby started offering Bachelor of Science in Agriculture.
In 1965, Sokoine University of Agriculture (SUA) was established as the second university in the country. It started as an Agricultural college offering Diploma training in the discipline of agriculture. The establishment of this university showed the importance of agriculture in the country. With the dissolution of the University of East Africa and the consequent establishment of the University of Dares Salaam (UDSM) in 1970, the College was transformed into a Faculty of Agriculture of UDSM and thereby started offering Bachelor of Science in Agriculture.
1994, the Institutional Transformation Programme was initiated and since then, there has been a considerable increase in students numbers. Several other tertiary training institutions have become universities. More recently, a number of private universities have been opened, mainly run by religious bodies. Vocational training as also provided in National VocationalTraining Centres. In 1994, these came under the newly formed Vocational Education and Training Authority (VETA). VETA colleges offer a wide range of courses.
Since 2001, there has been a dramatic expansion of primary education due to the introduction of the Primary Education Development Programme (PEDP). In 2002, standard one enrolments increased by 43.1%. The enrolment in primary school has increased by 5.8% between 2006 and 2010. Gross Enrolment Ratio (GER) was 106.4% in 2010 and Net Enrolment Ratio was 95.4%, indicating adequate absorption capacity at primary schools for all school ages (7 to 13).
In 2003, the government embarked on ambitious plans for the expansion of the secondary education through the Secondary Education Development Programme (SEDP). All those are the efforts which the government is doing to raise the level of education in Tanzania, hence eradicating the problem of illiteracy and unemployment.
The government, in collaboration with other stakeholders, has continued with the implementation of the Child Health strategic Plan (2005 - 2010) and the Road Map strategic Plan to accelerate reduction of maternal, newborn and child deaths. Notable achievements have been recorded. The deaths of children fewer than five years of age (the probability of dying between birth and fifth birthday) have continued to decline significantly. The rate declined from 12 per 1000 live births in 2004/ 05 to 91 per 1000 live births in 2007/08 and thereafter to 811 child deaths per 1000 live births in 2009/10.
The government provides free primary education to the pupils. For instance, Primary Education Development Programme Phase 2 of 2007 -2011 aims at ensuring that the objective of providing free pre-primary and primary education is achieved. The enrolment in primary schools has increased by 5.8 percent between 2006 and 2010. The government also provides loans to students of higher learning institutions through the Higher Education Students Loan Board (HESLB).
The government provides modern medical equipment and rehabilitation to most off its hospitals. For instance , general rehabilitation of Muhimbili National Hospital, Amana, Temeke, Mwananyamala and other regional hospitals in the country.
The government also provides assistance to health researchers, for instance Ifakara Health Research Centre. The Government recruits new personnel from health colleges found inTanzania like Muhimbili College of Health Sciences and others. It also provides medicine to its health centres through the government agent, namely Medical Stores Department (MSD).
The Role of the Private Sector in the Provision of Social Services
The government of Tanzania recognized effective partnership with the private sector in the provision of social services in the country. Such services are education, health, water, electric supply, communication and transportation. The involvement of the private sectors in the provision of social services has contributed to the improvement of the quality of life and promotion of the well- being of Tanzanians.
Religious group, community-based organizations, individual-owned institutions, non-governmental organizations and private companies are stakeholders in the provision of social services. After a series of major economic and social changes the government adopted different approaches to the role of social services delivery. New policies were developed that looked favourably in the role of the private sector. For instance, the Private Hospitals Regulation Act, 1977 which allows the establishment of private hospitals.
The Role of Private Sector in the Provision of Social Services
Explain the role of private sector in the provision of social services
The government of Tanzania recognized effective partnership with the private sector in the provision of social services in the country. Such services are education, health, water, electric supply, communication and transportation. The involvement of the private sectors in the provision of social services has contributed to the improvement of the quality of life and promotion of the well- being of Tanzanians.
Religious group, community-based organizations, individual-owned institutions, non-governmental organizations and private companies are stakeholders in the provision of social services. After a series of major economic and social changes the government adopted different approaches to the role of social services delivery. New policies were developed that looked favourably in the role of the private sector. For instance, the Private Hospitals Regulation Act, 1977 which allows the establishment of private hospitals
Challenges Facing the Provision of Social Services in Tanzania
Analyse the challenges facing the provision of social services in Tanzania
The major challenges facing the provision of social services in Tanzania are:
1.       Some of the government and private institutions face financial constraints which complicate the provision of high quality social services.
2.       People living in rural areas have the worst living conditions. As a result, they migrate on urban areas where they cause intensive scramble over the available social services.
3.       Delivery of household water continues to be a problem for Mainland Tanzania; water supply is not sufficient in rural and urban areas.
4.       Transportation systems in the rural areas are still a problem. People living in remotes areas do not have access to transportation systems. Poor transport makes it difficult for people to go to hospitals or farmers to transport their produce.
5.       Bad behaviour among individuals of destroying public and private infrastructure. Some destroy the railways and cause accidents. Others steal transformer oil and telephone cables.
6.       Services are too expensive and the citizens are unable to pay for the costs of the services rendered. For instance, most of the private schools set high school fees which are not affordable to a majority of Tanzanians.
7.       Corruption has become a big problem in the provision of quality social services
Appraisal of the role of the private Sector in the provision of social services in Tanzania.
·         The private sectors play a vital role in the provision of social services in Tanzania. This is clearly observed in the provision of education, health services, clean water, transportation and communication.
·         The private sector has established many schools and colleges for offering education in the country. Many people have benefited from the education services offered by the private sector. Some of the university colleges established by private institutions are St. Augustine University of Tanzania (SAUT) Tumaini University owned by Lutheran Church, and Muslim University of Morogoro (MUM). Others are the Hubert Kairuki Memorial University (HKMU), the University of Arusha of Arusha, Zanzibar University and Mount Meru University.
·         Many people have benefited from the health services offered in hospitals established by the private sector in the country. examples of the established hospitals include; Kilimanjaro Christian Medical Centre (Moshi), Shia Ithnashery Hospital (Arusha and Dares Salaam)), Peramiho Hospital (Ruvuma), Dr.Kairuki Hospital and Tanzania Heart Institute (Dares Salaam), Ilembula Hospital (Iringa), Tayabali Mohammed Jaffer Hospital (TMJ) Dares Salaam), Regency Hospital (Dares Salaam) and Bugando Hospital (Mwanza).
·         Various private companies have been established to offer communication services in Tanzania. The companies include telecommunication companies such as Vodacom, Airtel, Zantel and Tigo. Broadcasting stations such as ITV and Radio One stations, Channel Ten TV and Magic FM station, Clouds TV and Radio station, Tumaini TV and Radio stations, Star TV and Radio Free Africa. Newspapers such as Mwananchi, the Citizen, Tanzania Daima, Nipashe, Raia Mwema, Kiongozi, the Express, Rai, Mwanahalisi, Annur and Alhuda.The private sector has contributed in the improvement of transport services.
·         Many people are enjoying the social services offered by the established transport companies in Tanzania. Examples of the companies established by the private sector in Tanzania are Precision Air and Community Airlines, Dar Express Bus Services, and other companies that include sea ferries such as Azam marine and Sepideh Express.Considerable efforts have been made by the private sector to promote access to clean and safe water. Tanzanians are enjoying water services provided by the private sector. Examples of water companies offering water services are Kili water in Kilimanjaro region, AfricanMuslims Agency in various areas of the country, Aqua Drilling Company in Dares Salaam and Maji Tech based in Arusha.
Success and challenges facing the provision of social services in Tanzania.
·         There is no doubt that both the government and the private sector work hand in hand in offering good social services to the people of Tanzania. The social reform policies enable Tanzania to succeed in the following areas.
·         There has been considerable progress in primary education following the implementation of the Primary Education Development Plan (PEDP) in 2000. Enrolment rates have gone up. The number of classrooms and desks in primary schools has increased, but more qualified teachers and more books are needed to keep pace with increased enrolment. The data from the Ministry of education and Vocational Training (MoEVT) indicates that the pupil –to teacher ratio has increased from 1:64 in 2008 to 1:59 in 2009 and 1:51 in 2010 against the required ratio of 1:40.
·         The government has taken to measures to improve the provision of water services to the public. The government has implemented water projects since 2007. There was a change in the implementation modality, whereby quick-win projects were implemented while procurement of consultants was taking place. A two year working plan was developed which targeted to construct 12 000 water points during the period. From July 2007 to June 2010 some 3 897 water sub-projects were constructed, resulting in 8 277 operational water points.
·         The government has taken measures to improve the provision of electricity both as hydro and thermal power. There are many private companies in Tanzania today that avail generators to the public for the public for use when there is power cut or no power installation
Activity 10
Even though the private sector has done very good job in the provision of social services in our country, what do you think are the setbacks facing this sector in fulfilling their mission? Suggest the possible measures to alleviating those setbacks.
Solutions of the Challenges Facing the Provision of Social Services
Recommend solutions of the challenges facing the provision of social services
The following are some recommendation on the challenges facing the provision of social services in Tanzania.
1.       Enabling environment for increased private sector involvement, including incentives and legal recognition to be created.
2.       To educate communities on the importance of the private sector participation in the provision of rural and urban water supply and sanitation services.
3.       To allocate enough budget in provision of social services such as education, water, health and infrastructure in the country.
4.       To give regular education to the public on how to take care of the public social services in their localities. People should be made aware that these services are for their own benefits.
5.       To construct better infrastructures; this will improve the living standards of the people.
6.       To encourage community – based organizations to fund and run their own social services. They can construct schools, dispensaries, water supply systems and others.
7.       . To set a conducive environment for people to invest in the provision of social services in the countryside.
8.       Physical planning should be seriously carried out to solve the problems of electricity and water supply.
9.       The government should impose fines and take drastic measures against people who destroy the environment.


Read the following passage carefully and answer the questions that follow.
The quality of health services in Tanzania has currently been improved. Better curative and preventive health services are offered. There are now better and advanced medical equipment in the regional and referral hospitals than the way the situation was in the past. The medical personnel are more equipped.
At the preventive level the government has improved nutrition, environmental health; reproductive health and control of infectious diseases like the HIV and AIDS, cholera, leprosy and diarrhea.
The accessibility of Tanzanians to medical services is better than in previous days. This is due to the improvement and expansion of the transport system in different parts of the country. In addition, more government and private health facilities have been built in different areas of the country.
Despite the various measures taken by the government to improve health services, the distribution of quality health services in Tanzania is very poor. Most of the health centres that provide better services are still concentrated in towns and cities. The health centres in rural areas are facing problems of inadequate medicine and medical personnel.
Exercise 2
Questions
1.      1. Suggest a possible title for this page.
2.      From your experience, suggest any two possible ways of preventing cholera.
3.      Mention two referral hospitals in Tanzania which you know.
4.      According to the passage, what are the criteria for measuring the quality of health services?
5.      What are the possible causes of the difference in the quality of health services between urban and rural areas?
Section B
Answer the following questions.
1.    What is social development?
2.    Briefly explain the four social services provided by the Tanzanian government to her people.
  1. Outline any four challenges facing the education sector in Tanzania.


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